Rules for using the Roadlivo™ website.
These Terms of Use explain the conditions that apply when you access, browse, interact with, or otherwise use the Roadlivo™ website and related online services.
Using our website
Roadlivo™ is operated by Guangzhou Yili Biotechnology Co., Ltd. These Terms of Use apply to your access to and use of the Roadlivo™ online store and related website features.
By accessing or using our website, you agree to comply with these Terms of Use to the extent permitted by applicable law.
If you do not agree with these terms, you should discontinue use of the website.
Appropriate use of the website
You may use the Roadlivo™ website for legitimate personal shopping, product research, order-related activity, customer-support communication, and other lawful purposes.
You agree to use the website in a manner that does not interfere with its normal operation, security, functionality, or availability to other users.
Activities that are not permitted
You may not use the website in a manner that is unlawful, fraudulent, harmful, abusive, disruptive, or unauthorized.
- Attempting unauthorized access to website systems, accounts, servers, networks, or stored information.
- Uploading, transmitting, or introducing malicious code, viruses, harmful software, or disruptive technologies.
- Interfering with website availability, performance, security, or normal operation.
- Using automated systems to improperly scrape, copy, monitor, extract, or exploit website content.
- Submitting false, fraudulent, misleading, or unauthorized information.
- Attempting to impersonate another individual, business, or authorized user.
- Using Roadlivo™ content or branding in a misleading, unauthorized, or infringing manner.
Information provided on our website
We aim to provide clear and useful information about Roadlivo™ products, store operations, orders, shipping, customer support, and related services.
Website content may be updated, revised, corrected, expanded, or removed from time to time.
While we aim to maintain accurate information, occasional typographical, technical, pricing, product-description, or display errors may occur.
Automotive product details
Product information may include descriptions, photographs, dimensions, materials, intended uses, installation details, compatibility information, and other specifications.
Customers should review applicable product information carefully before making a purchase.
Vehicle dimensions, trim levels, interiors, mounting areas, and model-year configurations may differ. Customers should compare relevant product specifications with their vehicle before ordering or installation.
Images and visual presentation
We make reasonable efforts to present product images and visual information accurately.
Actual appearance may vary slightly due to screen settings, lighting, photography, manufacturing tolerances, production updates, or other normal differences.
Images are intended to help customers understand the product and should be considered together with the applicable written specifications and product information.
Information you provide
When you submit information through the website, checkout, or customer-support channels, you are responsible for providing information that is reasonably accurate and complete.
Incorrect shipping addresses, contact details, billing information, or order-related information may affect processing, delivery, payment, or customer support.
Protecting your information
Where website features involve passwords, login credentials, checkout information, or other private information, customers should take reasonable steps to protect those credentials.
- Keep passwords and account credentials private.
- Do not share payment passwords or banking login information.
- Review order and checkout information before submission.
- Use appropriate device and account security practices.
Do not email full payment-card numbers, security codes, banking passwords, or other private financial credentials.
Roadlivo™ content and branding
Content associated with the Roadlivo™ website may include logos, trademarks, product photography, graphics, layouts, written materials, product descriptions, visual assets, design elements, and other materials.
These materials may be protected by trademark, copyright, design, or other intellectual-property rights.
Except where permitted by applicable law or expressly authorized, website materials may not be copied, reproduced, distributed, modified, republished, commercially exploited, or represented as your own.
Use of the Roadlivo™ name and identity
The Roadlivo™ name, logo, brand identity, visual presentation, and related branding may not be used in a manner that falsely suggests sponsorship, authorization, affiliation, or endorsement.
Unauthorized use of Roadlivo™ branding for commercial, deceptive, misleading, or infringing purposes is prohibited.
Services used to operate the store
The Roadlivo™ store may rely on third-party providers for ecommerce infrastructure, payments, shipping, logistics, analytics, communications, security, hosting, and other operational functions.
Third-party providers may operate their own systems, technologies, practices, and terms independently from Roadlivo™.
We are not responsible for every aspect of independently operated third-party services.
Protecting store operations
We may use reasonable technical, administrative, operational, and security measures intended to help protect the website, transactions, customers, and store operations.
However, no internet-based service or electronic system can be guaranteed to remain completely secure or uninterrupted in every circumstance.
Maintenance and interruptions
We may modify, maintain, update, suspend, restrict, or temporarily interrupt website functionality where reasonably necessary.
This may occur because of maintenance, security updates, technical issues, service-provider interruptions, operational changes, or other circumstances.
Continuous availability of every website feature cannot be guaranteed.
Updates to content and functionality
We may update website content, design, products, navigation, technical functionality, pricing displays, product information, or other website features from time to time.
Such changes may be made without advance notice where reasonably necessary.
Responsible use of vehicle accessories
Customers are responsible for using automotive accessories in a manner consistent with their intended purpose and applicable product information.
Products should not obstruct driver visibility, pedals, steering controls, airbags, seat belts, restraint systems, mirrors, vehicle controls, or other safety-related functions.
Customers should determine whether a product and installation location are appropriate for their specific vehicle and use.
Your responsibilities when using the store
Users are responsible for reviewing relevant website and product information, providing accurate information, protecting account credentials, and using products appropriately.
You are also responsible for ensuring that your use of the website complies with laws and requirements applicable to you.
Website information and services
To the extent permitted by applicable law, the Roadlivo™ website is provided for shopping, product-information, customer-service, and related commercial purposes.
We aim to maintain accurate and useful website information, but cannot guarantee that every page, feature, description, or technical function will always be completely free from errors, interruptions, or temporary issues.
Nothing in these Terms of Use is intended to exclude rights or protections that cannot lawfully be excluded.
Limits permitted by applicable law
To the extent permitted by applicable law, Roadlivo™ and Guangzhou Yili Biotechnology Co., Ltd. are not responsible for losses resulting from improper website use, unauthorized access caused by user conduct, product misuse, improper installation, inaccurate information supplied by a customer, or events outside our reasonable control.
Nothing in these Terms of Use excludes or limits liability where such exclusion or limitation is prohibited by law.
Restricting access to the website
Where reasonably necessary and permitted by applicable law, we may restrict, suspend, or terminate access to website features when there is suspected fraud, abuse, unauthorized activity, security risk, repeated disruption, or violation of these Terms of Use.
Such action may be taken to protect customers, our systems, store operations, or other users.
If part of these terms cannot apply
If any provision of these Terms of Use is found to be invalid, unlawful, or unenforceable under applicable law, the remaining provisions may continue to apply to the extent legally permitted.
Legal requirements remain applicable
These Terms of Use are intended to operate consistently with applicable legal requirements.
Nothing in these terms is intended to remove mandatory rights or protections that apply under applicable law.
Changes to these Terms of Use
We may update these Terms of Use from time to time to reflect changes in website functionality, business practices, security procedures, services, or applicable requirements.
When updated, the revised version may display a new date at the top of this page.
Continued use of the website after updated terms become effective may be subject to the revised version.
Questions about website use
If you have questions about these Terms of Use or the operation of the Roadlivo™ website, contact our customer-support team.
For order-related questions, include your order number and the email address used during checkout where applicable.
Contact Roadlivo™ Customer Care.
Our customer-support team can assist with website questions, products, orders, payments, shipping, returns, refunds, and other store-related matters.